We have established this quality policy to be
consistent with the purpose and context of our organisation. It provides
a framework for the setting and review of objectives in addition to our
commitment to satisfy applicable customers’, regulatory and legislative
requirements as well as our commitment to continually improve our
Customer focus: As an organisation we have made a commitment to
understand our current and future customers’ needs; meet their
requirements and strive to exceed their expectations.
Leadership: Our Top Management have committed to creating and
maintaining a working environment in which people become fully involved
in achieving our objectives.
Engagement of people: As an organisation we recognise that people
are the essence of any good business and that their full involvement
enables their abilities to be used for our benefit.
Process approach: As an organisation we understand that a desired
result is achieved more efficiently when activities and related
resources are managed as a process or series of interconnected
Improvement: We have committed to achieving continual improvement
across all aspects of our quality management system; it is one of our
main annual objectives.
Evidence-based decision making: As an organisation we have
committed to only make decisions relating to our QMS following an
analysis of relevant data and information.
Relationship management: CED Ltd recognises that an organisation
and the relationship it has with its external providers are
interdependent and a mutually beneficial relationship enhances the
ability of both to create value.
Our policy is also to meet the requirements of other interested
parties and in meeting our social, environmental, charitable, regulatory
and legislative responsibilities.