CED Stone Group partners with what3words
Post date: 19 Apr, 2021
CED Stone Group today announces its partnership with location technology company what3words. United in a mission to improve customer service, the partnership enables customers to provide their what3words address at checkout. This removes the need for phone calls from lost delivery drivers, and means deliveries arrive at the precise location faster and more efficiently. Drivers will no longer have to ask customers for additional directions, optimising the delivery process and providing a smoother customer experience.
An increasingly on-demand economy means that consumer expectations are rising, and businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries is the challenge of communicating the precise delivery location. Street addresses often don’t guide drivers to the right entrance, and in rural areas postcodes cover large areas posing a challenge to delivery drivers.
what3words solves this problem. It’s an easy way to identify precise locations. Every 3 metre square has been given a unique combination of three words: a what3words address.
For example, the what3words address for the entrance to CED Stone Group Head Office in West Thurrock is ///land.liked.twig Using the free what3words app anyone can find the what3words address for the front door of their home, and share and navigate to that location easily and reliably.
CED Stone Operations Director Howard White is a big fan of what3words and states,
What3Words appeared on my radar about two years ago now, and I got it. A game changer, it can save lives, give people an address, save time, save fuel, help locate things and people and a lot more all by a free app.
As a company we will be using What3Words to locate each depot, give the option at checkout to use the ///what.three.words address for delivery, and to promote the use of the app with our haulage companies and within the landscaping industry in general.
About what3words
Co-founded in London in 2013 by Chris Sheldrick, what3words is the simplest way to talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as autonomous cars or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.
The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in over 40 languages. A 3 word address in one language can be switched instantly into any other supported language, and even looked up in one language and shared in another. what3words can be easily integrated by businesses, governments and NGOs into apps, platforms or websites, with just a few lines of code, and products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Ford, Domino’s Pizza, Lonely Planet, Airbnb and Cabify.
what3words has a team of over 120 people, across offices in London, UK, San Francisco, USA, Johannesburg, ZA and Ulaanbaatar, Mongolia. The company has raised over £40 million in capital from investors such as Intel, Aramex, Deutsche Bahn, SAIC and the Sony Investment Fund. what3words is used in 193 countries in the world. Thousands of businesses are using millions of 3 word addresses to save money, be more efficient and provide a better customer experience.
Find your what3words address here.